We understand the importance of this service to you and that the buying process can be daunting – please feel free to call our team to help guide you through it. We are always happy to help.

£18.56 per month (1 month free, paid annually in advance)

Starter Package

  • Audio Assisted Instructions – making self-install easy
  • One touch S.O.S button – peace of mind
  • Pendant is safe to use in the bath or shower
  • 24/7 response service


+ £45 set up fee
Optional: £60.00 install fee

(all are +VAT, removable at checkout)

Starter package

The lifeline unit is the mainstay of Care Technology (also known as telecare) services and has helped hundreds of thousands of service users throughout the UK.

Its not just for older people, but also for those who need a little help to regain some confidence around the home. It comes with either a pendant alarm that can be worn around the neck or as a discrete wrist watch– either way the push button is simple to use and will alert the 24/7 monitoring centre instantly.

A strong built in speaker system allows you to speak from almost anywhere in your home to our monitoring centre if you need help. if it is not possible to speak, don’t worry, the monitoring centre can escalate the situation to designated carers/loved ones or the emergency services, depending on the situation.

This lifeline base unit runs is fully digital to ensure a secure, fast and reliable connection to our 24/7 monitoring centre. It does not require a landline.

How does it work?

Press the button – simply press the button on your pendant or base unit when you need help and it will automatically connect you to our friendly operators.

Speak to us – talk to our helpful operators through the speaker in the base unit. If they can’t hear you they will get the appropriate help.

Help is on its way – the operator will contact your nominated key holder (relative, friend, carer) or the emergency services.

All our package include

Contract Packages

We appreciate situations can change!
Your initial payment covers your first billing period, after which it is a rolling contract. You can terminate this with at least one month’s notice prior to the next billing period, & we will arrange for the return of the equipment.

Minimal paperwork

Most of the information we require from you to provide our services, can be filled in either online or via the emailed forms. We are environmentally aware, so we aim to keep paperwork to a minimum.

Free Delivery

Once you have provided us with all the information we require, we will dispatch your equipment, so that it is delivered within 48 hours.

We offer a bespoke service for all our customers

Voice-activated technology is transforming the way we live in our homes, letting us control appliances or access information with the power of speech. We believe it can revolutionise life for people who rely on social care, particularly given the challenges we have seen with COVID-19. Echo devices can help those with care needs, from setting medication reminders to controlling their heating using simple voice controls. We believe that Echo devices could help you to remain independent at home. You can use the links to make a purchase directly from Amazon. As an Amazon Associate, we earn from qualifying purchases.

Echo Dot (5th generation) | Smart speaker with Alexa

All the benefits of Alexa, now with improved sound and a new look. Enjoy premium speakers with equaliser controls, and easily set up multiple compatible devices for stereo sound or multi-room music.

Echo Show 8 (2nd generation) | Stay in touch with the help of Alexa

Echo Show 8 connects to Alexa to give you rich stereo sound with vivid visuals on an 8” HD screen. See on-screen lyrics with Amazon Music (UK only). Set alarms and timers. Display your favourite photos. Check weather and traffic as you head out. Catch up on news highlights.

Do you have any questions?

If you have a question or would like us to contact you to discuss potential options further, please fill in the enquiry form and we will respond within two working days.


    Grandmother outdoors on patio with baby smiling