Self-Install Option: “I must say it was very easy to setup and my parents seem happy now. All in all very happy with the system and service you have provided – made a difficult job much easier thank you very much. ” Zoe of Romsey, April 2020
During the current exceptional circumstances relating to the Covid-19 pandemic, we have heard from our customers that on site (at home) visits, especially for the elderly and the vulnerable, may cause some concern.
We have listened to requests from customers and families and we are pleased to offer a Self-Install option for the Basic Package and Falls Package. Unfortunately, Out & About Package, Smoke Detector Package and KeySafe will not be available for self-install at this time, as these require manual installation to ensure that the devices are firmly fixed to an appropriate wall or ceiling.
Our onsite installation remains available for any customer who wants support from our trained engineers. Please be assured that our engineers have the highest hygiene standards, they will be wearing disposable gloves and will regularly use hand gel to reduce risks to customers.
We will continue to do our best to offer our usual high level of service, although we may not always be able to meet our typical installation times due to the current situation. Customers will be kept fully updated by our administration team at all times.
Cannot visit your older mother every day? Concerned whether your dad is OK if he doesn‘t answer the phone? Worried about your older relative going out for walks on his own?
Caring for your husband at home? Afraid to leave your mother alone if you have to go out on an errand? Cannot sleep because you‘re worried you won‘t hear when dad falls in the bathroom at night?
Still fit and living independently in your own home, but looking for some safety net in case you fall and cannot get up? Interested in getting help with bogus callers at your door?
*Charges are shown net of VAT; they will be plus 20% if the customer is not VAT exempt.
All Packages, except the ‘Out and About’ Package, require a working landline to connect to.
The ‘Out & About’ Package includes a one-off £149 initial equipment cost. Followed by £25.99 per month (paid quarterly in advance).
If you have a query or are unsure what to order contact us.
Our friendly team are specialists and trained in all aspects of our equipment – they will be delighted to help you….