Do I need to regularly check that my device is working?

Absolutely, yes. It is recommended to test your accessories monthly to ensure they are functioning correctly. While we hope you never need to use the service, it’s crucial to have confidence that it works when you do:

Pendant: press the button and inform the operator that it is a test alert. They will log it as such.

Falls Detector: press the button like the pendant. Additionally, you can test the auto-alert falls function by dropping it from waist height onto carpeted flooring to avoid damage. Inform the operator that it is a test.

GPS Watch/Oysta Rio: press the button to ensure connectivity to the monitoring centre and inform them it is a test call.

Stay Confident: regular testing ensures your equipment is ready when you need it. Consider upgrading to our premium service for additional support and features.

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