What happens if I cannot hear you or speak to you?

What happens if I cannot hear you or speak to you?

Home Packages: If we receive a call and do not get a response, we will call you back immediately. If there is still no response, the operator will send help based on your provided information and contact your responders/key holders or emergency services.

GPS Packages: The monitoring centre will pinpoint your location and send help to where you are located.

Related Help & Advice

Happy Holidays to all our customers and visitors. You will still be able to order online, but our service will be paused over the festive period on all Bank Holidays, plus half days on the 24th & 31st Dec. Delivery timescales may be affected.
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